Kaitlyn smiling, sitting on steps and leaning forward on her knees.

Hi – nice to meet you!

I'm Kaitlyn, a UX writer. For me, that means I'm an experience designer who uses a content-first approach to make sense of user problems.

Here's some work I'm proud of:

> A modal that had to serve as both an error and success message > A rethought onboarding flow > A content solution that saved us from delaying launch